Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dorothy Denham

Dorothy Denham

July 15, 2024

5  out of  5 rating by Dorothy Denham
"Melissa was so helpful and easy to deal with"
Profile photo of Pat Persick

Pat Persick

July 15, 2024

5  out of  5 rating by Pat Persick
"We have been customers for very long time and have always received great service. Special thank you to Melissa, she has been our go to many times and always takes care of whatever our needs or questions are. About time we said thank you! Billy and Pat Persick"
Profile photo of Betty Dupuy

Betty Dupuy

July 12, 2024

5  out of  5 rating by Betty Dupuy
"Melissa was very helpful 😁THANK U!"
Profile photo of Bryan Woodard

Bryan Woodard

July 9, 2024

5  out of  5 rating by Bryan Woodard
"Great customer service skills !! I feel like part of the family!!"
Profile photo of Shavonda Mack

Shavonda Mack

June 28, 2024

5  out of  5 rating by Shavonda Mack
"Excellent Customer Service and Very Sweet!!!"
Profile photo of Matthew Hawkins

Matthew Hawkins

June 27, 2024

5  out of  5 rating by Matthew Hawkins
"Would like to thank Alexis Guthrie for all the dedicated help and support that she gave me to help secure a home and auto bundle. She was able to answer all questions asked about both policies. Great work ethic, always cheerful and happy to help. I'm grateful to be back with Erica Rasti- State Farm and will stay a customer for many years to come."
Profile photo of Darlene Branscum

Darlene Branscum

June 21, 2024

5  out of  5 rating by Darlene Branscum
"I went for a yearly review of my coverages with Melissa Arnold at Erica Rasti State Farm Agency . As usual Melissa was courteous and worked with me to lower my bill. Melissa is knowledgeable and very willing to help her clients. I highly recommend Erica Rasti State Farm Agency for all your insurance needs."
Profile photo of Colette Cefalu

Colette Cefalu

June 17, 2024

5  out of  5 rating by Colette Cefalu
"My husband recently passed and I was fortunate to have Melissa help me There was a trust involved which made the situation a bit tricky. Melissa dealt with the home office and the bank trying to get the kinks worked out. But she stuck with it until it was resolved. She reviews the coversge on my various policies and lets me know when other coverage options become available that would benefit me. Melissa has helped me for years and I don't ever remember her losing her cool. I consider her as more than an agent but also a valuable friend."
Profile photo of donna perault

donna perault

June 14, 2024

5  out of  5 rating by donna perault
"Thanks to Melissa at Erica Rasti - State Farm for all the help she gave us in our recent dealings with a car that was totaled out. She was very knowledgeable about what the process was and how we should move forward. Then helping with our transfer of insurance to a new vehicle. Melissa is always very friendly and helpful with all of our needs."
Profile photo of Allen Claiborne Jr.

Allen Claiborne Jr.

June 14, 2024

5  out of  5 rating by Allen Claiborne Jr.
"Thank you very much Ms Melissa for dissolving our issues this week about our car. You were very helpful, kind, and courteous. You have always been very helpful to me and my wife. Thanks for everything Allen."
Profile photo of Laura Younger

Laura Younger

June 10, 2024

5  out of  5 rating by Laura Younger
"We are so fortunate to have State Farm and customer service agent Melissa to help us with our insurance needs. She is always so gracious and knowledgeable when answering our many questions about policies and due dates. If we didn’t have Melissa we would be lost! She is the main reason we have retained our business with State Farm."
Profile photo of Brandi Davis

Brandi Davis

June 7, 2024

5  out of  5 rating by Brandi Davis
"Melissa is amazing. Always very helpful and gets what I need done quickly."
Profile photo of Nick LaCour

Nick LaCour

May 31, 2024

5  out of  5 rating by Nick LaCour
"Melissa was great over the phone and even offered me a new package. Good service for sure"
Profile photo of Kirstie Graham

Kirstie Graham

May 24, 2024

5  out of  5 rating by Kirstie Graham
"I love this State Farm. They treat me like family. They always reach out to me if there are any issues. Melissa is my go to girl, she has helped me with quite a few tricky issues. She always goes about and beyond to make sure I have what I need."
Profile photo of Charmaine Vernon

Charmaine Vernon

May 24, 2024

5  out of  5 rating by Charmaine Vernon
"Thank you, Alexis Guthrie, for your great service, your patience and expertise in setting us up with State Farm car and home insurance. You went the extra mile to make sure that our needs were met! Many thanks!"
Profile photo of Charles Polozola

Charles Polozola

May 24, 2024

5  out of  5 rating by Charles Polozola
"Melissa and Trina were a big help today. They are always willing to go the “extra mile” for their customers."
Profile photo of Amillia Whittington

Amillia Whittington

May 20, 2024

5  out of  5 rating by Amillia Whittington
"Trina was extremely knowledgeable. She explained our policies wonderfully. We are happy to be a part of State Farm."
Profile photo of Tracy

Tracy

May 17, 2024

5  out of  5 rating by Tracy
"The office is very attentive. My son was working abroad for a few months and Melissa was so helpful adjusting our policy on his vehicle to help us save while he was going to be away!"
Profile photo of Leonard Johnson

Leonard Johnson

May 13, 2024

5  out of  5 rating by Leonard Johnson
"To : Whom it May Conccern, Each of the Employees which are Courtney, Melissa and Britney there at Erica Rasti State Farm Insurance Agency definitely went over and beyond to help me out with the problems I was having and really didn't know which way to turn. With there help everything turned out FINE. I just want tell them THANK YOU VERY MUCH FOR YOUR PROFESSIONAL HELP IN THESE MATTERS... THANK YOU SINCERELY LEONARD JOHNSON"
Profile photo of Michael Gainey

Michael Gainey

May 11, 2024

5  out of  5 rating by Michael Gainey
"My insurance company has the greatest people. My claim was handled with timely and with great care."
Profile photo of Santhea Domino

Santhea Domino

May 3, 2024

5  out of  5 rating by Santhea Domino
"Ms. Katrina was very knowledgeable and helpful. She was patient and provided me with all information needed in reference to our auto insurance policies."
Profile photo of Daryl Cox

Daryl Cox

April 26, 2024

5  out of  5 rating by Daryl Cox
"As always, Melissa took good care of my request. She’s my go to when I have anything I need from State Farm."
Profile photo of Tiana Ell

Tiana Ell

April 17, 2024

5  out of  5 rating by Tiana Ell
"I’ve spoken with Katrina to renew my policy. She was very professional, she was patient, and very helpful. Aside from the agents, Statefarm is the BEST ins company I’ve dealt with. Don’t plan on leaving any time soon."
Profile photo of Lourdes Turnage

Lourdes Turnage

April 17, 2024

5  out of  5 rating by Lourdes Turnage
""I moved from another insurance agency it wasn’t bad ,but they couldn’t find me a better insurance rate after my accident. So I spoke with Trina who has been very helpful! And did everything possible for me to have a lower insurance rate! Trina has been so helpful, knowledgeable and kind. I recommend the Rasti Agency for all your insurance needs. Thank you Trina ! Lourdes T"
Profile photo of craig pike

craig pike

April 12, 2024

5  out of  5 rating by craig pike
"I moved from another State Farm agent several months ago after receiving poor service. What a difference since I moved to Ericka Rasti's office. Everyone has been helpful but Melissa has been so helpful, knowledgeable, and kind. In a short period she resolved an issue that the other agents office was unable to. I recommend the Rasti Agency for all your insurance needs. Thank you Melissa! Craig P."