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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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troy laborde

March 1, 2025

4  out of  5
rating by troy laborde
"Melissa did a great job with helping us get coverage for our camper. She answered all questions we had and was able to get us taken care of the same day. I was with Cecil graves office and had a terrible experience everytime I had any question or issues. Since moving over to this office, I have been very happy with the work Erica and her team has been able to provide to us."
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Antoinette Rheams

February 28, 2025

5  out of  5
rating by Antoinette Rheams
"Ms. Naya was extremely professional and polite when giving my quote. She took her time and did her best to make sure I had all of the discounts I qualified for!!"
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Godeauxfam Godeaux

February 28, 2025

5  out of  5
rating by Godeauxfam Godeaux
"Trina with State Farm was really knowledgeable, helpful, and very sweet. I enjoyed working with her."
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Suzanne Shaheen

February 28, 2025

5  out of  5
rating by Suzanne Shaheen
"I feel like I've found an insurance company that cares. Not only did they give me a great deal on a bundle for home & cars, but the Drive Safe app has lowered my premium. Courtney LeBlanc my agent is a jewel. The first time I spoke to her, she wanted to know all about my family, what I was wanting to accomplish & how we would get there. I just had my 1st 6 month review with Courtney where she informed me my rates will go down due to driving performance. She's down to earth & cares. Love this State Farm office!🥰"
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Ashlan Bankston

February 27, 2025

5  out of  5
rating by Ashlan Bankston
"Great service !"
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Angela Garrison

February 27, 2025

5  out of  5
rating by Angela Garrison
"I've been a State Farm customer on and off for years. I was thinking of coming back, I spoke with Naya B. about my quote. I had such a great experience with her. Unfortunately, the quote didn't beat my current coverage. I will be trying again in the future because my experience with State Farm's responsiveness was always top tier. My only issue is that my rate kept going up every 6 months with no claims and I had to move on again. Customer service 5 stars."
We responded:
"Thank you for your review, Angela! We’re thrilled to hear that Naya was able to provide you with great service and that you had a positive experience with State Farm’s responsiveness. We understand your concern about the rate and appreciate your loyalty over the years. We hope to have the opportunity to work with you again in the future and continue providing top-tier service. - Erica Rasti State Farm Agency"
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Dianne Brooks

February 24, 2025

5  out of  5
rating by Dianne Brooks
"Ms. Melissa has been very helpful to me and very cooperative, and a very reliable nice person for your Insurance Needs. Thank you Ms. Melissa for everything !!!"
We responded:
"We’re delighted to hear that Melissa has been so helpful, cooperative, and reliable for your insurance needs. We truly appreciate your trust in our team, and we'll be sure to share your gratitude with Melissa. Thank you so much Dianne! - Erica Rasti State Farm Agency"
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Sweet Sue

February 24, 2025

5  out of  5
rating by Sweet Sue
"Courtney is very pleasant to talk to and has been wonderful to work with finding coverage for my mother’s home. She knew our needs and our budget and worked tirelessly to find the quote we needed. I highly recommend calling Courtney for all your insurance needs."
We responded:
"Thank you so much Sue! It was an absolute pleasure working with you to find the right coverage for your mother's home. I'm glad we were able to meet both your needs and budget. If you ever need assistance, don’t hesitate to reach out! - Erica Rasti State Farm Agency"
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Anna LeSage

February 19, 2025

5  out of  5
rating by Anna LeSage
"Melissa very helpful and always wants to help with best coverage. friendly"
We responded:
"Thank you for your kind review, Anna! We're glad to hear that Melissa has been helpful and dedicated to finding the best coverage for you. We truly appreciate your support! - Erica Rasti State Farm Agency"
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William Healey

February 13, 2025

5  out of  5
rating by William Healey
"Very professional agent... enjoyable experience"
We responded:
"Thank you for your kind words, William! It’s nice to hear you had a professional and enjoyable experience with us. Providing excellent service is our top priority, and we truly appreciate your support. - Erica Rasti State Farm Agency"
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Ali D

February 11, 2025

5  out of  5
rating by Ali D
"My experience with State Farm is always exceptional, but this time it was made memorable! Naya did an excellent job helping me swap company’s to get an affordable rate with even better coverage! We were able to relate on a personal level and that makes all the difference. I really enjoyed our phone calls while taking care of business!"
We responded:
"Wow, thank you for such a wonderful review, Ali! Naya is fantastic and we’re glad she made your experience not only exceptional but also memorable. Building personal connections while helping our customers find the right coverage is what we strive for! We truly appreciate your trust in us and are always here if you need anything. Welcome to the State Farm family. - Erica Rasti State Farm Agency"
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Madison Folse

February 6, 2025

5  out of  5
rating by Madison Folse
"I have had a great experience with Naya Butler at Erica Rasti State Farm! I would recommend them to anyone!"
We responded:
"Thank you for your kind review and recommendation Madison! We’re happy to hear you had a great experience with Naya at Erica Rasti State Farm. She truly loves helping our customers, and we appreciate your support. - Erica Rasti State Farm Agency"
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Chelsea Parsons

February 5, 2025

5  out of  5
rating by Chelsea Parsons
"10/10 would recommend this State Farm agency! Our agent, Naya, was so helpful and patient with us throughout the whole process. She worked with us to find the best, affordable coverage and even planned our phone calls around our busy work schedules. She answered every question we had and never once made us feel pressured into getting something we didn’t need. I have nothing but good things to say about her! If you are looking for amazing coverage and an even better agent, give Naya with Erica Rasti team a call! You won’t be disappointed!"
We responded:
"Wow! Thank you for your amazing review and recommendation! We’re happy to hear that Naya provided such helpful, patient, and personalized service while finding the best coverage for you. She truly cares about making the process smooth and stress-free for our customers. We’ll be sure to share your kind words with her! - Erica Rasti State Farm Agency"
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jennifer passman

January 31, 2025

5  out of  5
rating by jennifer passman
"Last year I changed insurance companies for better prices but quickly realized that the staff at Erica Rasti’s State Farm agency are top notch! Trina reached out to me to go over the auto renewal and called at the appointed time. She has been so patient with me, answered all of my questions and made me feel really valued as a client."
We responded:
"Wow, thank you so much for your kind words! We're thrilled to hear that Trina provided such a great experience and made you feel valued as a client. If you ever need anything, don’t hesitate to reach out—we’re always here to help! - Erica Rasti State Farm Agency"
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edward anthony

January 30, 2025

5  out of  5
rating by edward anthony
"I had an outstanding experience with Erica Rasti State Farm Branch! From start to finish, Courtney was compassionate, prompt, and highly professional. They took the time to listen to my concerns, guided me through the process with ease, and delivered top-notch service. I highly recommend them to anyone looking for reliable and quality insurance support."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Courtney provided such compassionate and professional service. Our team takes pride in making the insurance process smooth and stress-free, and we’re so glad you had a great experience. - Erica Rasti State Farm Agency"
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RJ How To's

January 24, 2025

5  out of  5
rating by RJ How To's
"Courtney L. was very informative and helpful through the entire process of me deciding to get car insurance with you guys. Thanks so much for the great customer service!"
We responded:
"Thank you for your kind words! We're so glad to hear that Courtney provided you with helpful and informative service throughout the process. We appreciate you choosing us for your car insurance and are always here if you need anything. Welcome to the State Farm family! -Erica Rasti State Farm Agency"
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Charli Chavez

January 23, 2025

5  out of  5
rating by Charli Chavez
"I merely asked for a quote on home owners and automotive insurance through an email and wow!!! I have lowered my cost of both home owners & automobile insurance drastically. Erica is knowledgeable and has my best interests in mind. Thank you! I am so glad to have State Farm as my insurance company!!!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Erica was able to help you find significant savings on your home and auto insurance while keeping your best interests in mind. Providing knowledgeable and personalized service is what we strive for, and we’re thrilled you had such a great experience. Welcome to the State Farm family—we’re happy to have you! If you ever need anything, don’t hesitate to reach out. -Erica Rasti State Farm Agency"
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Mohammad Islam

January 15, 2025

5  out of  5
rating by Mohammad Islam
"They are very cooperative and responsive people. I got the auto insurance with better rates. I can contact with them on time without online services hassle . I really appreciate their service. Thanks to Courtney State-firm."
We responded:
"Mohammed, it is so wonderful to work with you on your auto insurance. I’m glad you feel contacting us isn’t a hassle because we always want our customer service to be top-notch. We appreciate your business and look forward to assisting you in the future! If you have a question or need additional information, please give us a call! - Erica Rasti State Farm Agency"
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Becky LeDuff

January 15, 2025

5  out of  5
rating by Becky LeDuff
"Trina helped us get back to State Farm. Love Erica and her team. Very knowledgeable and helpful. I would highly recommend them for all your insurance needs."
We responded:
"It is wonderful to see you back with State Farm, Becky. Your kind words of me and my team are heartwarming to read. Thank you for leaving this awesome review along with your compelling recommendation. Please give us a call anytime you need assistance with any of your insurance needs! - Erica Rasti State Farm Agency "
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Vickie Rush

January 11, 2025

5  out of  5
rating by Vickie Rush
"I've been very happy with Erica at State farms. We switched from Safeco and can't tell you the amount of money she has saved us. Here in Louisiana is getting harder and harder to find insurance for house and cars. We've had to have many conversations on the phone and she's always called me back which is huge."
We responded:
"Hi Vickie! Thank you so much for your kind words! We're so happy to have saved you money on your auto and home insurance and are glad you're now with State Farm! We strive to be available to our customers and are glad to hear about your experience! - Erica Rasti State Farm Agency"
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John Golda

January 10, 2025

5  out of  5
rating by John Golda
"Melissa is always super helpful whenever I need anything. She is responsive and follows up on any questions in a timely and thorough manner. Makes it a pleasure doing business here."
We responded:
"Hi John! Thanks so much for the kind words about Melissa! We will be sure to pass this along to her. We're happy to be available and timely when assisting customers. Please call or text us when you need help! - Erica Rasti State Farm Agency"
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Matthew Cavalier

January 9, 2025

5  out of  5
rating by Matthew Cavalier
"I needed road side assistance for a break down. The process to get that done could not have been easier, and the communication between myself, the office and the tow service was perfect. I highly recommend doing business with this office."
We responded:
"Hi Matthew! Thanks so much for your review of your experience using emergency road service! Our team is glad that we were able to assist you and that it was a smooth process during a potentially stressful situation. If you ever have questions or need any assistance, please call or text us! - Erica Rasti State Farm Agency"
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Alicia Sparks

January 7, 2025

5  out of  5
rating by Alicia Sparks
"Melissa with Erica Rasti State Farm always goes above and beyond to assist clients. I have done business with her for years and she is not only helpful, but upbeat and cheerful in doing so!"
We responded:
"Hi Alicia! Thanks so much for the kind review about Melissa! We will be sure to pass this along to her. Our team appreciates your feedback and support. If you ever have questions or need assistance, please call or text us! - Erica Rasti State Farm Agency"
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Rashad Quave

January 2, 2025

2  out of  5
rating by Rashad Quave
"Melissa helps me out a lot when I need her"
We responded:
"Hi! Thanks for the kind words. We are unable to locate you as a customer. Is there another name listed on your policy you could share with us so we can let Melissa know who is thankful for her?"
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stephanie daniels

December 30, 2024

5  out of  5
rating by stephanie daniels
"Ms. Melissa has been very helpful kind and willing to go over all my benefits; explaining to me ways I can save money while also getting the best coverage. She has also given me helpful tips on how to navigate the sometimes hard process after filing a claim."
We responded:
"Melissa and I appreciate your wonderful review! Thank you, Stephanie, for taking the time to leave us this five-star feedback. I’m glad all of your insurance needs were met with such awesome service from Melissa, especially when you've had to navigate a claim. If you have any questions, we hope you’ll come by the office or give us a call! Thanks again! - Erica Rasti State Farm Agency"